Documentation
2 SLA
§°§Ò§Ù§à§â
§±§à§ã§Ý§Ö §ã§à§Ù§Õ§Ñ§ß§Ú§ñ §å§ã§Ý§å§Ô §Ó§í §Þ§à§Ø§Ö§ä§Ö §ß§Ñ§é§Ñ§ä§î §Þ§à§ß§Ú§ä§à§â§Ú§ß§Ô §Ú§ç §á§â§à§Ú§Ù§Ó§à§Õ§Ú§ä§Ö§Ý§î§ß§à§ã§ä§Ú §Ó §ã§à§à§ä§Ó§Ö§ä§ã§ä§Ó§Ú§Ú §ã §ã§à§Ô§Ý§Ñ§ê§Ö§ß§Ú§Ö§Þ §à§Ò §å§â§à§Ó§ß§Ö §å§ã§Ý§å§Ô (SLA).
§²§Ñ§Ù§Õ§Ö§Ý §Þ§Ö§ß§ð §µ§ã§Ý§å§Ô§Ú-&²µ³Ù;³§³¢´¡ §á§à§Ù§Ó§à§Ý§ñ§Ö§ä §ß§Ñ§ã§ä§â§à§Ú§ä§î SLA §á§à §â§Ñ§Ù§Ý§Ú§é§ß§í§Þ §å§ã§Ý§å§Ô§Ñ§Þ. SLA §Ó Áú»¢¶Ä²© §à§á§â§Ö§Õ§Ö§Ý§ñ§Ö§ä §è§Ö§Ý§î §å§â§à§Ó§ß§ñ §à§Ò§ã§Ý§å§Ø§Ú§Ó§Ñ§ß§Ú§ñ (SLO), §â§Ñ§ã§á§Ú§ã§Ñ§ß§Ú§Ö §à§Ø§Ú§Õ§Ñ§Ö§Þ§à§Ô§à §Ó§â§Ö§Þ§Ö§ß§Ú §â§Ñ§Ò§à§ä§í §Ú §Ù§Ñ§á§Ý§Ñ§ß§Ú§â§à§Ó§Ñ§ß§ß§à§Ô§à §Ó§â§Ö§Þ§Ö§ß§Ú §á§â§à§ã§ä§à§ñ.
SLA §Ú §å§ã§Ý§å§Ô§Ú §ã§à§á§à§ã§ä§Ñ§Ó§Ý§ñ§ð§ä§ã§ñ §á§â§Ú §á§à§Þ§à§ë§Ú §ä§Ö§Ô§à§Ó §å§ã§Ý§å§Ô. §¬ §ß§Ö§ã§Ü§à§Ý§î§Ü§Ú§Þ §å§ã§Ý§å§Ô§Ñ§Þ §Þ§à§Ø§ß§à §á§â§Ú§Þ§Ö§ß§Ú§ä§î §à§Õ§Ú§ß §Ú §ä§à§ä §Ø§Ö SLA - §á§â§à§Ú§Ù§Ó§à§Õ§Ú§ä§Ö§Ý§î§ß§à§ã§ä§î §Ò§å§Õ§Ö§ä §Ú§Ù§Þ§Ö§â§ñ§ä§î§ã§ñ §á§à §Ü§Ñ§Ø§Õ§à§Û §ã§à§à§ä§Ó§Ö§ä§ã§ä§Ó§å§ð§ë§Ö§Û §å§ã§Ý§å§Ô§Ö §à§ä§Õ§Ö§Ý§î§ß§à. §°§Õ§ß§Ñ §å§ã§Ý§å§Ô§Ñ §Þ§à§Ø§Ö§ä §Ú§Þ§Ö§ä§î §ß§Ö§ã§Ü§à§Ý§î§Ü§à §ß§Ñ§Ù§ß§Ñ§é§Ö§ß§ß§í§ç SLA - §Õ§Ñ§ß§ß§í§Ö §á§à §Ü§Ñ§Ø§Õ§à§Þ§å SLA §Ò§å§Õ§å§ä §à§ä§à§Ò§â§Ñ§Ø§Ñ§ä§î§ã§ñ §à§ä§Õ§Ö§Ý§î§ß§à.
§£ §à§ä§é§Ö§ä§Ñ§ç SLA Áú»¢¶Ä²© §à§ä§à§Ò§â§Ñ§Ø§Ñ§Ö§ä §Õ§Ñ§ß§ß§í§Ö §ª§ß§Õ§Ú§Ü§Ñ§ä§à§â§Ñ §å§â§à§Ó§ß§ñ §å§ã§Ý§å§Ô§Ú (SLI), §Ü§à§ä§à§â§í§Û §Ù§Ñ§Þ§Ö§â§ñ§Ö§ä §Õ§Ö§Û§ã§ä§Ó§Ú§ä§Ö§Ý§î§ß§å§ð §Õ§à§ã§ä§å§á§ß§à§ã§ä§î §å§ã§Ý§å§Ô§Ú. §³§à§à§ä§Ó§Ö§ä§ã§ä§Ó§Ú§Ö §å§ã§Ý§å§Ô§Ú §è§Ö§Ý§Ö§Ó§à§Þ§å §á§à§Ü§Ñ§Ù§Ñ§ä§Ö§Ý§ð SLA §à§á§â§Ö§Õ§Ö§Ý§ñ§Ö§ä§ã§ñ §ã§â§Ñ§Ó§ß§Ö§ß§Ú§Ö§Þ SLO (§à§Ø§Ú§Õ§Ñ§Ö§Þ§Ñ§ñ §Õ§à§ã§ä§å§á§ß§à§ã§ä§î §Ó %) §ã SLI (§Õ§Ö§Û§ã§ä§Ó§Ú§ä§Ö§Ý§î§ß§Ñ§ñ §Õ§à§ã§ä§å§á§ß§à§ã§ä§î §Ó %).
§¯§Ñ§ã§ä§â§à§Û§Ü§Ñ
§¥§Ý§ñ §ã§à§Ù§Õ§Ñ§ß§Ú§ñ §ß§à§Ó§à§Ô§à SLA §ß§Ñ§Ø§Þ§Ú§ä§Ö §ß§Ñ §Ü§ß§à§á§Ü§å §³§à§Ù§Õ§Ñ§ä§î SLA.
§£§Ü§Ý§Ñ§Õ§Ü§Ñ SLA §á§à§Ù§Ó§à§Ý§ñ§Ö§ä §Ù§Ñ§Õ§Ñ§ä§î §à§Ò§ë§Ú§Ö §á§Ñ§â§Ñ§Þ§Ö§ä§â§í SLA.
| §±§Ñ§â§Ñ§Þ§Ö§ä§â | §°§á§Ú§ã§Ñ§ß§Ú§Ö |
|---|---|
| §ª§Þ§ñ | §£§Ó§Ö§Õ§Ú§ä§Ö §Ú§Þ§ñ SLA. |
| SLO | §£§Ó§Ö§Õ§Ú§ä§Ö §è§Ö§Ý§î §å§â§à§Ó§ß§ñ §à§Ò§ã§Ý§å§Ø§Ú§Ó§Ñ§ß§Ú§ñ (SLO) §Ó §á§â§à§è§Ö§ß§ä§Ñ§ç. |
| §°§ä§é§Ö§ä§ß§í§Û §á§Ö§â§Ú§à§Õ | §£§í§Ò§à§â §á§Ö§â§Ú§à§Õ§Ñ §Ó§Ý§Ú§ñ§Ö§ä §ß§Ñ §ä§à §Ü§Ñ§Ü§Ú§Ö §á§Ö§â§Ú§à§Õ§í §Ò§å§Õ§å§ä §Ú§ã§á§à§Ý§î§Ù§à§Ó§Ñ§ä§î§ã§ñ §Ó §à§ä§é§Ö§ä§Ö SLA - §Ö§Ø§Ö§Õ§ß§Ö§Ó§à, §Ö§Ø§Ö§ß§Ö§Õ§Ö§Ý§î§ß§à, §Ö§Ø§Ö§Þ§Ö§ã§ñ§é§ß§à, §Ö§Ø§Ö§Ü§Ó§Ñ§â§ä§Ñ§Ý§î§ß§à §Ú§Ý§Ú §Ö§Ø§Ö§Ô§à§Õ§ß§à. |
| §¹§Ñ§ã§à§Ó§à§Û §á§à§ñ§ã | §£§í§Ò§Ö§â§Ú§ä§Ö §é§Ñ§ã§à§Ó§à§Û §á§à§ñ§ã SLA. |
| §²§Ñ§ã§á§Ú§ã§Ñ§ß§Ú§Ö | §£§í§Ò§Ö§â§Ú§ä§Ö §â§Ñ§ã§á§Ú§ã§Ñ§ß§Ú§Ö SLA - 24x7 §Ú§Ý§Ú §á§à§Ý§î§Ù§à§Ó§Ñ§ä§Ö§Ý§î§ã§Ü§à§Ö. |
| §¥§Ö§Û§ã§ä§Ó§Ú§ä§Ö§Ý§î§ß§à §ã | §£§í§Ò§Ö§â§Ú§ä§Ö §Õ§Ñ§ä§å §ß§Ñ§é§Ñ§Ý§Ñ §Ó§í§é§Ú§ã§Ý§Ö§ß§Ú§ñ SLA. |
| §´§Ö§Ô§Ú §å§ã§Ý§å§Ô | §¥§à§Ò§Ñ§Ó§î§ä§Ö §ä§Ö§Ô§Ú §å§ã§Ý§å§Ô, §é§ä§à§Ò§í §à§á§â§Ö§Õ§Ö§Ý§Ú§ä§î §å§ã§Ý§å§Ô§Ú, §Ü §Ü§à§ä§à§â§í§Þ §ß§Ö§à§Ò§ç§à§Õ§Ú§Þ§à §á§â§Ú§Þ§Ö§ß§Ú§ä§î §ï§ä§à§ä SLA. §ª§Þ§ñ - §Ú§Þ§ñ §ä§Ö§Ô§Ñ §å§ã§Ý§å§Ô§Ú, §Õ§à§Ý§Ø§ß§à §Ò§í§ä§î §á§à§Ý§ß§à§Ö §ã§à§Ó§á§Ñ§Õ§Ö§ß§Ú§Ö, §ã §å§é§Ö§ä§à§Þ §â§Ö§Ô§Ú§ã§ä§â§Ñ. §°§á§Ö§â§Ñ§è§Ú§ñ - §Ó§í§Ò§Ö§â§Ú§ä§Ö §²§Ñ§Ó§ß§à, §Ö§ã§Ý§Ú §Ù§ß§Ñ§é§Ö§ß§Ú§Ö §ä§Ö§Ô§Ñ §Õ§à§Ý§Ø§ß§à §á§à§Ý§ß§à§ã§ä§î§ð §ã§à§Ó§á§Ñ§Õ§Ñ§ä§î (§ã §å§é§Ö§ä§à§Þ §â§Ö§Ô§Ú§ã§ä§â§Ñ), §Ú§Ý§Ú §³§à§Õ§Ö§â§Ø§Ú§ä, §Ö§ã§Ý§Ú §ä§à§Ý§î§Ü§à §é§Ñ§ã§ä§î §Ù§ß§Ñ§é§Ö§ß§Ú§ñ §ä§Ö§Ô§Ñ §Õ§à§Ý§Ø§ß§Ñ §ã§à§Ó§á§Ñ§Õ§Ñ§ä§î (§Ò§Ö§Ù §å§é§Ö§ä§Ñ §â§Ö§Ô§Ú§ã§ä§â§Ñ). §©§ß§Ñ§é§Ö§ß§Ú§Ö - §Ú§ã§Ü§à§Þ§à§Ö §Ù§ß§Ñ§é§Ö§ß§Ú§Ö §ä§Ö§Ô§Ñ §å§ã§Ý§å§Ô§Ú §Ó §ã§à§à§ä§Ó§Ö§ä§ã§ä§Ó§Ú§Ú §ã §Ó§í§Ò§â§Ñ§ß§ß§à§Û §à§á§Ö§â§Ñ§è§Ú§Ö§Û. SLA §á§â§Ú§Þ§Ö§ß§ñ§Ö§ä§ã§ñ §Ü §å§ã§Ý§å§Ô§Ö, §Ö§ã§Ý§Ú §á§à §Ü§â§Ñ§Û§ß§Ö§Û §Þ§Ö§â§Ö §à§Õ§Ú§ß §ä§Ö§Ô §å§ã§Ý§å§Ô§Ú §ã§à§Ó§á§Ñ§Õ§Ñ§Ö§ä. |
| §°§á§Ú§ã§Ñ§ß§Ú§Ö | §¥§à§Ò§Ñ§Ó§î§ä§Ö §à§á§Ú§ã§Ñ§ß§Ú§Ö §Ü SLA. |
| §¡§Ü§ä§Ú§Ó§Ú§â§à§Ó§Ñ§ß§à | §°§ä§Þ§Ö§ä§î§ä§Ö §à§á§è§Ú§ð, §é§ä§à§Ò§í §Ñ§Ü§ä§Ú§Ó§Ú§â§à§Ó§Ñ§ä§î §Ó§í§é§Ú§ã§Ý§Ö§ß§Ú§Ö SLA. |
§£§Ü§Ý§Ñ§Õ§Ü§Ñ §ª§ã§Ü§Ý§ð§é§Ö§ß§Ú§ñ §Ó§â§Ö§Þ§Ö§ß§Ú §á§â§à§ã§ä§à§ñ §á§à§Ù§Ó§à§Ý§ñ§Ö§ä §å§Ü§Ñ§Ù§Ñ§ä§î §á§Ö§â§Ú§à§Õ§í §á§â§à§ã§ä§à§ñ, §Ü§à§ä§à§â§í§Ö §Ò§å§Õ§å§ä §Ú§ã§Ü§Ý§ð§é§Ö§ß§í §Ú§Ù §Ó§í§é§Ú§ã§Ý§Ö§ß§Ú§ñ SLA.
§¯§Ñ§Ø§Þ§Ú§ä§Ö §ß§Ñ §¥§à§Ò§Ñ§Ó§Ú§ä§î §Õ§Ý§ñ §ß§Ñ§ã§ä§â§à§Û§Ü§Ú §Ú§ã§Ü§Ý§ð§é§Ö§ß§Ú§Û §Ó§â§Ö§Þ§Ö§ß§Ú §á§â§à§ã§ä§à§ñ, §Ù§Ñ§ä§Ö§Þ §å§Ü§Ñ§Ø§Ú§ä§Ö §Ú§Þ§ñ §á§Ö§â§Ú§à§Õ§Ñ, §Ó§â§Ö§Þ§ñ §ß§Ñ§é§Ñ§Ý§Ñ §Ú §Õ§Ý§Ú§ä§Ö§Ý§î§ß§à§ã§ä§î.
§°§ä§é§Ö§ä§í SLA
§¯§Ñ§ã§Ü§à§Ý§î§Ü§à §ç§à§â§à§ê§à §å§ã§Ý§å§Ô§Ñ §â§Ñ§Ò§à§ä§Ñ§Ö§ä §á§à §ã§â§Ñ§Ó§ß§Ö§ß§Ú§ð §ã SLA, §Ó§Ú§Õ§ß§à §Ó §à§ä§é§Ö§ä§Ö SLA. §°§ä§é§Ö§ä§í SLA §Þ§à§Ø§ß§à §å§Ó§Ú§Õ§Ö§ä§î:
- §Ú§Ù §â§Ñ§Ù§Õ§Ö§Ý§Ñ SLA §á§â§Ú §ß§Ñ§Ø§Ñ§ä§Ú§Ú §ß§Ñ §Ô§Ú§á§Ö§â§ã§ã§í§Ý§Ü§å §à§ä§é§Ö§ä§Ñ SLA;
- §Ú§Ù §â§Ñ§Ù§Õ§Ö§Ý§Ñ §µ§ã§Ý§å§Ô§Ú §á§â§Ú §ß§Ñ§Ø§Ñ§ä§Ú§Ú §ß§Ñ §Ú§Þ§ñ SLA §ß§Ñ §Ó§Ü§Ý§Ñ§Õ§Ü§Ö §Ú§ß§æ§à;
- §Ó §Ó§Ú§Õ§Ø§Ö§ä§Ö §á§Ñ§ß§Ö§Ý§Ú §°§ä§é§Ö§ä SLA.
§¬§Ñ§Ü §ä§à§Ý§î§Ü§à SLA §Ò§å§Õ§Ö§ä §ß§Ñ§ã§ä§â§à§Ö§ß, §ß§Ñ §Ó§Ü§Ý§Ñ§Õ§Ü§Ö §ª§ß§æ§à §Ó §â§Ñ§Ù§Õ§Ö§Ý§Ö §ã §å§ã§Ý§å§Ô§Ñ§Þ§Ú §ä§Ñ§Ü§Ø§Ö §Ò§å§Õ§Ö§ä §à§ä§à§Ò§â§Ñ§Ø§Ñ§ä§î§ã§ñ §ß§Ö§Ü§à§ä§à§â§Ñ§ñ §Ú§ß§æ§à§â§Þ§Ñ§è§Ú§ñ §à §á§â§à§Ú§Ù§Ó§à§Õ§Ú§ä§Ö§Ý§î§ß§à§ã§ä§Ú §å§ã§Ý§å§Ô§Ú.